Oversight without Cost
or Operational Burden
Oversee identity, employment, and training while maintaining control over how access is configured and approved through one platform.
Security and Privacy. Built from the ground up.
Protected infrastructure
OneCredential manages all credential, identity and access information using industry-standard, independently verified cybersecure environments.
- Data protected in transit using HTTPS and TLS
- Documents, databases and backups encrypted at rest using AES-256
- Private document storage within AWS
- Authenticated access through AWS Cognito
- Automated encrypted database backups
- SMB1001 certification
- Recognised Australian Signals Directorate Cyber Security Business Partner
- ISO 9001 and ISO 27001 certification pathways (Q4 2026)
Controlled access
Access to OneCredential is managed through role-based permissions designed to ensure users only access the information required for their responsibilities.
- Role-based facility permissions
- Controlled access to representative information
- Audit logging of administrative actions
- Secure authentication workflows
- Session revocation following account restriction or confirmed misuse
Privacy-preserving visibility
OneCredential provides facilities with the information required to make and oversee access decisions without requiring custody of every underlying document.
Facilities receive access outcomes, credential status and relevant activity information while sensitive source documentation remains protected.
A complete representative access workflow
OneCredential brings identity verification, credential readiness, access configuration and onsite activity into one consistent digital workflow.
Credential assurance before arrival
Representative identity, company or affiliation relationship and applicable credentials are assessed prior to access.
Requirements defined by your facility
Each facility can configure credential requirements, access rules and approval workflows according to individual locations, areas and operating models.
Approval at any access level
Facility approval can be required for any area, regardless of risk classification.
Verified onsite check-in
Representatives can check in through mobile, QR, NFC, front-desk or manual workflows, with location validation helping prevent remote self-check-in.
Live facility visibility
Authorised users can view active, pending, denied and completed representative visits, including check-in method and checkout status.
Searchable records and reporting
Access decisions, approvals, exceptions and visit activity are retained in a searchable digital history, with customisable reports available for operational review, governance oversight and audit preparation.
How OneCredential works.
Configure
OneCredential works with your facility to define locations, areas, credential requirements, risk classifications, approval workflows and authorised user access.
Prepare
Representatives complete secure identity verification, company relationship verification and submit the required credentials and training evidence for review. Approved credentials become available for access assessment based on your facility's requirements.
Check
At the point of entry, OneCredential assesses the representative and associated credentials against the configured requirements for the associated area.
Approved Access
Depending on your facility configuration, eligible representatives may proceed through approved workflows, or access requests may be routed to authorised facility personnel for review.
Verified identity. Visible access.
Representative's live check-in status is visible on both their mobile application and the OneCredential facility platform, allowing staff to see who is onsite and confirm their current access status.
Each representative also receives a physical OneCredential badge linked to their verified identity and OCID, providing a consistent way for staff to identify representatives onsite.
Customised access according to your needs
OneCredential provides a flexible framework that allows each facility to apply its own credentialing requirements, approval processes and access controls while maintaining consistent oversight and auditability.
Entry methods
- QR access points
- NFC access points
- Mobile workflows
- Front-desk check-in
- Manual check-in processes
Access controls
- Automatic access where requirements are satisfied
- Check-in with facility notification
- Approval before access
- Restricted access workflows
Operational controls
- Location validation
- Immediate access notifications
- Automatic checkout
- Facility-specific policies and requirements
Please refer to Australian Standard 5182:2018 Vendor Credentialing for Healthcare Facilities for standardised credentialing requirements relevant to your facility.
Facility Visibility and Reporting
OneCredential provides authorised users with visibility across the complete access workflow, including:
- Verified representative identity
- Company and affiliation details
- Visit purpose and location
- Check-in and checkout activity
- Point-of-entry health declarations
- Pending approval requests
- Access decisions and exceptions
- Historical activity
- Facility-wide or area-specific information
Facilities also receive access to reporting tools supporting operational review, governance oversight, internal review and audit preparation. Reports can be customised and exported according to your facility's requirements.
Supporting Established Facility Governance Responsibilities
OneCredential brings established processes for managing external representative access into a structured digital workflow, enabling consistent application of access requirements, clear oversight and a reliable record of decisions.
Designed in alignment with AS 5182:2018 principles
OneCredential supports a structured approach to healthcare industry representative credentialing while allowing facilities to determine their own requirements, risk classifications and approval settings.
Standalone by Design
OneCredential is accessed through a secure web portal or mobile application and operates independently from:
- Patient records
- Clinical systems
- Electronic medical records
- Internal hospital applications
- Clinical workflows
A Clear Division of Responsibility
OneCredential reduces the administrative complexity associated with representative credentialing:
OneCredential responsibilities
- Verification of representative identity
- Verification of company and affiliation relationships
- Collection and review of credentials
- Credential readiness monitoring
- Expiry and update management
- Application of facility-configured access rules
- Check-in and checkout workflows
- Facility reporting functionality
- Maintenance of access history
Facility responsibilities
- Defining access requirements
- Configuring locations and areas
- Selecting approval workflows
- Assigning authorised users
- Reviewing access requests where required
- Managing local policies and restrictions