Privacy Policy

Depending on how you interact with OneCredential, information may include contact and account details, verified identity information, company affiliations, credential evidence and status, access activity, support communications, and technical usage records.

• Provide, secure, maintain, and improve OneCredential services.
• Verify identity, affiliation, and credential readiness.
• Apply facility-defined access requirements and support access decisions.
• Maintain governance, security, and audit records.
• Respond to enquiries and meet applicable legal obligations.

Access to information is intended to be limited according to role and purpose. Relevant information may be made available to authorised facilities, employers, service providers, or other parties where needed to deliver the service, support an authorised process, meet a legal obligation, or protect users and the platform.

OneCredential uses administrative, technical, and organisational safeguards designed to protect information. Information is retained for as long as reasonably required for service delivery, governance, security, legal, and record-keeping purposes, then handled in accordance with applicable requirements.

You may contact OneCredential to ask about access to or correction of personal information, raise a privacy concern, or request more information about how data is handled. Requests may be subject to identity verification and applicable legal limitations.